Covid-19 Policies
All character entertainers employed by My Fairytale Party are fully vaccinated.
We leave our mask policy to the discretion of the individual character entertainers. Some entertainers are willing to work only with a mask. Clients may request a specific entertainer based on their desired need. Social distancing will be encouraged where it is possible.
Cancellation Policy
In the case of a weather* or other emergency, we work with you to change your date and secure a future date. We require at least 4 hours’ notice prior to the entertainment start time to make this change.
Clients that request a cancellation without re-booking a future date will be refunded their invoiced amount minus a $100 cancellation fee.
In the case of winter storm, severe thunderstorm, flood or tornado WARNING or advisory or in the case of a state of emergency, we reserve the right to reschedule our entertainment services.
In the case of a weather WATCH, clients will be contacted to see if their party is still occurring, however, should weather conditions worsen, clients may be asked to reschedule.
Rare situations occur in everyone’s lives, however if there is an emergency with your character, we will do our absolute best to fill their absence. We will always work with you to come up with the best solution.
Fine Print Contract Policies
Rate includes: rate is for a single character.
Additional Character: $179 – $199 depending on package chosen.
Gratuity: gratuity not included. The Supreme Seating Package will have an automatic 18% service fee added.
Parking: any parking fees to be reimbursed by host
Item return policy: it is the client’s responsibility to ensure all dress-up items are returned or the following amounts will be billed to the client:
Tutu $5/ flower crowns or wings $5/swords $5/crowns $10/princess gowns & knight costumes $35
Add-ons: if applicable, cost of add-ons not included but will be included with final rsvp count confirmation
Travel fee: add $75 for parties further than 75 minutes away from Livingston, NJ / add $100 for parties further than 100 minutes away / A $75 travel fee also applies for parties in NYC or New York state.
Start time: a 15-minute grace period beyond the contracted start time is permitted. A $25 fee per additional 15 minutes per character will be billed should the client request the character stay beyond the contracted package time (time permitting).
Cancellations: reservations are non-refundable but may be transferred to another date one time per client or transferred to another person and must be used within a period of 1 year from the original date booked with no fee. A minimum of 4 hours’ notice must be given to make any change to the reservation. A change fee of $50 will apply to reservations per date change made after the first change. All changes are based on availability.
Limitation of liability: my fairytale party, LLC assumes no responsibility or liability for accidents or damages caused during your party, to your guests or to your property
Hold harmless provision: host agrees to indemnify & hold harmless, my fairytale party, LLC, its employees & agents, from & against all loss, liability, claims, damage, to the extent caused by negligent or intentional acts, omissions or errors of my fairytale party, its employees, performers, and/or agents, or any officer, volunteer, representative, agent or participant.
Overdue Balances: I understand I am financially responsible for all charges. If my account is placed in collection, I understand that I am responsible for all collection agency fees, attorney fees and all fees pertaining to this collection. Past due bills are subject to interest charges at the rate of 1.5% per month.